Consulting for Independent Pet Retailers
These aren't frameworks from a business book. Every system below was built, broken, and rebuilt inside a working independent pet store — then packaged so it can be installed in yours in weeks, not years.
Done-with-you builds · Your POS, your data, your store · No long-term retainers required
Step One — Every Engagement Starts Here
Before we build anything, we find out what's actually costing you money. The diagnostic is a structured teardown of your inventory performance, your operating systems, and your customer follow-up — scored against benchmarks from real independent stores, not big-box averages.
You leave with a written scorecard and a prioritized punch list. Use it with us, or take it and run — it's yours either way.
*** MPR STORE DIAGNOSTIC ***
ITEMIZED — NOTHING HIDDEN
TOTAL$750
CREDITED TOWARD ANY FULL BUILD
The Core Builds
Each build attacks one of the three places independent stores leak money: inventory, people, and follow-up. Take one, or stack them.
Build 01 · Inventory
Turn the data already sitting in your POS into a weekly decision engine. We build your GMROI scoring model, restock prioritization, and empty-peg tracking — so reorders stop being gut calls and dead inventory stops hiding in plain sight.
Built for you if: you're sitting on inventory you can't explain, reordering by feel, and finding out about out-of-stocks from customers.
Build 02 · People
Get the store out of your head and into systems your team can run. We document your critical workflows — receiving, special orders, opening/closing, customer service standards — and turn them into digital SOPs and training paths new hires can actually follow.
Built for you if: everything breaks when you take a day off, training a new hire takes months, and "how we do it" lives in three people's memories.
Build 03 · Follow-Up
Your customer list is the one asset big-box can't touch — most stores just never use it. We build your CRM foundation and the automations that do the following up for you: new-customer welcomes, replenishment reminders, win-backs, and promo campaigns that run themselves.
Built for you if: your customer data lives in your POS and nowhere else, and marketing happens only when someone remembers to post.
How It Works
Every engagement runs the same proven sequence — because a system nobody can run without you isn't a system.
STEP 1
The $750 audit scores your store and surfaces the highest-leverage build first.
STEP 2
We map the system to your store — your POS, your vendors, your team's reality.
STEP 3
Done with you, in weekly working sessions, on your real data — not a demo.
STEP 4
Your team is trained, the SOPs are documented, and the system runs without us.
Why This Isn't Theory
These builds come out of a working independent pet store — receiving trackers refined through dozens of versions, scorecards reviewed in real weekly meetings, special-order workflows handling thousands of customers and SKUs. What you're buying is the shortcut past the trial and error.
— Tiff Braxton, Founder · The Modern Pet Retailers
Ready When You Are
One diagnostic, one scorecard, one clear next move — and the $750 comes off any full build. Pick a time below.
Independent pet retailers — running better businesses, making smarter decisions, and taking what's theirs.